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Customer Service Representative

Sturtevant, WI 53177

Posted: 02/28/2019 Industry: Administrative Job Number: 12440
Description

The candidate MUST have experience working at an order desk in a manufacturing environment. Work in open environment within Customer Success department


Enter Sales Orders
Field and route incoming calls to other departments
Interact directly with customers and sales personnel
Set up new customers in system
Verify tax status of customers
Track shipping status of orders
Resolve Credit/Freight issues
Interact with Finance regarding resolution of credits/debits
Work with operations personnel to release orders, confirm shipment and get tracking information
HS Diploma or GED

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